PurchaseI purchased a product, but I did not receive it.

22 Dec 2022

Please refer to the information below on how to receive the purchased product.

1. It may take some time to receive the purchased product. Please try closing the app completely and restart the game.

2. Please check your mailbox after restarting the app.

3. Please check if the payment has been properly made.

4. If you still cannot receive the purchased product by using the method above, please send a ticket to us through [Settings] > [Customer Center] > [Purchase Inquiries].