[Notice] BraveNine Story Service Termination.

28 Jan 2024

Dear all customers,

We would like to inform you that BraveNine Story will discontinue its service after 02/29/2024.

Despite all of your support, we thought that it would be difficult to provide satisfactory service to our customers.

We ask for your understanding that the service is inevitably terminated.

We do appreciate all our players who have supported and loved BraveNine Story.

Please read the details below for further information.

[Service Termination Schedule]

Termination of In-app Purchase : 01/29/2024 05:00 (UTC)

Service Termination of BraveNine Story: 02/29/2024 05:00 (UTC)

[Refund Process]

The Remaining Paid Diamond will be refunded. Please submit a refund request to our Customer Support or mobilecs@help.pmang.com with the following information within the request period. You should send the needed information in English.

(Remaining Paid Diamond can be checked through [Settings] (Cogwheel shape icon) at the top right corner > [Free/Paid Diamond] button.)

□Request Period: 01/29/2024 (Mon) ~ 02/29/2024 (Thu) (UTC+9)

□Instructions: Tap [Settings] (Cogwheel shape icon) at the top right corner > Tap on Customer Center > Select [English] for global users and send purchase inquiries.

□Needed Information

- Email or Gmail address:

- Name (Account holder):

- Address:

- Country:

- Bank name:

- Bank address:

- Bank code (SWIFT code):

- Account number:

- Order number (Transaction ID): Screenshot of all payments made.

 When you send a screenshot, please know that screenshots can be sent to mobilecs@help.pmang.com.

 And, we only can receive image files as the format of jpg, png.

 If you have more than 2 image files, please compress them to .zip file.

 - Game Member No. : Find it at: [Settings] (Cogwheel shape icon) at the top right corner > Game Member No.

If you have any questions on service termination, please contact us through in-game Customer Support or mobilecs@help.pmang.com.

Thank you for your support and we hope to bring you more exciting games in the future.

BraveNine Story Team.